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Simply look for the logo to enjoy free shipping on selected items throughout the store.

The Coton Salon will make every effort to find the best shipping prices for our customers. If we are able to find a cheaper method of shipping at the time the product is shipped we will issue a store credit for the difference of the higher shipping cost charged and the lower amount.

To eliminate shipping hassles the Coton Salon has incorporated a Flat Rate Shipping Fee of $8.95 for orders that weigh 2lbs and under. If the item qualifies for Flat Rate Shipping you will see this
"Qualifies for Flat Rate Shipping" in the description box of the product. If the order total weight exceeds 2 lbs then normal shipping rates will apply. Exclusions are beds, bowls, items that require special handling, and some made to order products. Flat Rate shipping is only available to the 48 contiguous States.

The Coton Salon's check out feature allows you to choose your carrier for shipping, however, due to items being shipped from different warehouses we reserve the right to change carriers to offer the best possible shipping prices and avenues. If you prefer to have a specific carrier only please let us know in the comments area of the checkout page.

Manufacturers may offer free shipping on products at times. The Coton Salon will pass on those savings to the customer when applicable. Free shipping does not apply to International Orders. Items that are returned to the manufacturers/distributors for reasons, other then being defective, will incur the original shipping charge.

Items that are in stock usually ship within 2-3 days. Please check each listing for special shipping details.

Custom orders may take more time as well as items shipping directly from the manufacturer/distributor as they often use their own preferred method of shipping. The Coton Salon is not liable for products and shipping discrepancies for items that are shipped directly from the manufacturer. If there is a problem with the order please contact us and we will provide the manufacturers contact information.

Please note that since we have items that ship from different warehouse you may receive your order in multiple packages, at no additional cost to you. Again, shipping time will vary depending on the location of the warehouse.

There may be times when the live rates system that is connected to the USPS is down or does not accurately quote live rates or quotes on large packaged items. The Coton Salon will attempt to ship the items within reason or will contact the buyer to advise them of the difference in rates. The Coton Salon does not have control over computer glitches that do not occur within our system but again we will do our best to rectify the situation.

If we find that an item is no longer available or that the item is on back order, we will contact you immediately.

The Coton Salon is not responsible for incorrect addresses given, refused shipments, or unclaimed shipments. Once a shipment has left the store we have no control over the mail delivery service. If your order shows that it has shipped and you have not received it please check with us for possible tracking information and then contact the carrier. The Coton Salon will not be responsible for orders that are not insured. Adding insurance to your order is advised. To add insurance please make a note in the comment section.

International Shipping
The Coton Salon ships Worldwide. Shipping Time is around 2-3 weeks. International Orders will have additional shipping costs. Please email us at cotonsalon@gmail.com for a quote before placing an order. Taxes or duty charges are the responsibility of the customer. International Shipping charges are subject to change therefore the Coton Salon can not guarantee that the price charge for shipping will be the correct shipping charge. Should the shipping charges exceed the amount quoted we will contact you with a new shipping quote. Please review the shipping availability for each product and email us for a quote for large items before purchasing.
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